Contract guide
Service Agreement Checklist
A checklist for reviewing service contracts and vendor agreements.
Scope of Services
Ensure the services being provided are clearly described.
Ambiguity in scope can lead to disputes later.
Service Levels
Check whether uptime, response times, or service targets are defined.
Service level agreements help ensure accountability.
Payment and Billing
Verify payment schedules, invoicing procedures, and late payment terms.
Unexpected billing structures can cause issues later.
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